REGENX Health Website & Service Policies

Thank you for choosing REGENX Health as your men's health online source. All members and visitors should be informed and agree to our policies prior to utilizing this site or services.  

If you need any assistance please call at 1.888.6.REGENX

Terms & Conditions

Last revised February, 2020.

BY USE OF THE WEBSITE, YOU ACKNOWLEDGE YOU HAVE READ THESE TERMS AND CONDITIONS CAREFULLY.  BELOW AND ABOVE ARE IMPORTANT TERMS YOU WILL NEED TO KNOW ABOUT USE OF THIS WEBSITE.  YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD, THESE TERMS AND CONDITIONS.  IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS AND CONDITIONS, YOU AGREE NOT TO USE THE WEBSITE OR SEEK SERVICES PROVIDED THROUGH THE WEBSITE.  THE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AND YOU AGREE TO REVIEW THE CHANGES MADE AS OF EACH REVISION DATE POSTED ABOVE.

 

REGENX HEALTH, LLC COORDINATES SERVICES FROM PROVIDERS.  PLEASE CONSULT YOUR PREEXISTING PRIMARY CARE PHYSICIAN (“PCP”).  YOU AGREE TO CONSULT WITH YOUR PCP TO DETERMINE WHETHER THESE SERVICES ARE APPROPRIATE FOR YOUR MEDICAL CONDITION. MEDICAL EMERGENCIES NECESSITATE IMMEDIATE IN PERSON CONSULTATION WITH A MEDICAL PROFESSIONAL AND/OR CONTACT WITH 911 EMERGENCY SERVICES.

 

REGENX HEALTH, LLC operates the Website and portal and any associated applications located at www.regenxhealth.com (“Website”).  The Website is intended facilitate the provision of Telehealth services by Regenx Health’s associated physicians, pharmacists, clinics and other healthcare and web professionals (“Providers”).  Regenx Health may provide information on health care and wellness related to men’s health concerns to Providers, including erectile dysfunction and low testosterone among others, access to pharmaceuticals, and scheduling or referral for follow up consultations.  

 

LOCATION OF SERVICES

 

Providers online services are available only in the states where they are registered to practice urology. 

IF YOU ARE UNDER 18 YEARS OF AGE OR OTHERWISE UABLE TO MAKE YOUR OWN MEDICAL DECISIONS, you are not allowed to access the Website or related services.

Regenx Health may impose any other requirement in its sole discretion.  Services may be subject to regional restrictions, availability or payment terms which may be imposed.  Regenx Health reserves the right without notice to change or add requirements as it deems appropriate in its sole discretion. You understand that accessing this site and agreeing to these terms and conditions does not guarantee that you will receive any services or products whatsoever.  Past provision services or products does not guarantee a continuation of such services by Regenx Health.  By using the Website, you agree that you will not hold Regenx Health, or any of the Providers accessed herein, liable for any injury, or make any claim which may be caused in any way by your failure to review any Regenx Health communications thoroughly or for your failure to comply with any treatment recommendations of Providers.

 

TECHNICAL REQUIREMENTS

You need access to computing capability and internet connectivity, and compatible software in order to use the Website.  Regenx Health is not responsible for any fees that may apply to your use of the Internet.

 

CONSULTATIONS AND SITE USE

 

Due to the nature of telemedicine  you must provide all relevant information to Providers and consult your PCP regarding recommendations and treatment options provided through Regenx Health.  Certain medications may not be available to you by law or common practice absent an in-person consultation, and you acknowledge you are aware and accept this potential limitation in treatment options. Telemedicine diagnoses are by their nature limited and provisional, and do not replace the services of a PCP. 

 

The Website is solely for your personal use.  Commercial uses and sharing information with other individuals are prohibited.  Regenx Health reserves the right to prohibit use by any individual at any time in its sole discretion. 

 

INFORMATION ON THE SITE

 

The information which you submit regarding yourself, including your medical information may be governed by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) or related state-specific privacy laws and regulations.  You herein authorize Regenx Health to share this information to the full extent legally permissible. 

You agree that any information you provide Regenx Health, will be not be considered proprietary or confidential as to you.  Regenx Health may develop proprietary information based on the information provided by the Website’s users for any commercial purpose, which proprietary information and attendant economic benefits will be the property of Regenx Health, along with any associated intellectual property.  Regenx Health is the owner of all rights in and to the Website’s contents including its interactive features and displays.  You may not publish, copy, publicly display, download, store, or sell any material from the Website.

* WEBSITE PROMOTION 

All patients must first have an evaluation with a physician at REGENX Health before any medication is written. The physician will determine if a patient is a candidate for any and all therapies and has no contraindications to receiving medication. Patients who are candidates for ED medication as deemed by a physician at REGENX Health will be provided 10 tablets of 5mg Cialis during their initial visit, physician discretion is advised.  A patient who is a  candidate for TRT after being evaluated by a REGENX Health physician, shall pay for the first three months of therapy before 1 month of free service is credited.

LOGOS

 

Regenx Health owns all logos, names, and materials found on the Website and these constitute to the full extent under the law trademarks of Regenx Health.  Unauthorized use of any or Regenx Health’s trademarks is strictly prohibited and use of same is presumed to diminish the goodwill associated with Regenx Health and its trademarks, causing irreparable harm.

IMAGES & MATERIALS

All materials and images appearing on the REGENX Health website (“content”) is protected by copyright under U.S. Copyright laws and is the property of REGENX Health or the party credited as the provider of the content. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit any such content, nor may you distribute any part of this content over any network, including a local area network, sell or offer it for sale, or use such content to construct any kind of database. You may not alter or remove any copyright or other notice from copies of the content on REGENX Health website. Copying or storing any content except as provided above is expressly prohibited without prior written permission from REGENX Health or the copyright holder identified in the individual content’s copyright notice.  Imagery of medication is for informational purposes. Shockwave Device Illustration courtesy of Studio Hromi LLC. For permission to use the content on the REGENX Health website, please contact support@regenxhealth.com

POLICIES

REGENX Health is an online men’s urologic clinic. REGENX Health is not a pharmacy or pharmacy warehouse. Our aim is to provide men a cost effect, concierge and expert solution for the treatment of hypogonadism, infertility and erectile dysfunction only.

Each individual during an initial consultation or return visit meets with a board-certified urologist. It is what makes us unique. REGENX Health does not employ or utilize nurse practitioners, non-urologic physicians or physician assistants. Every patient can be confident they will meet with a board-certified urologist during every visit.

REGENX Health only treats men for hypogonadism, infertility and erectile dysfunction. We do not treat any other condition. We believe this makes us unique and specialized. We concentrate on only these medical conditions, it is what we do and know best.  We cannot treat the full array of medical conditions most men expect from a primary care clinic.

At REGENX Health not every man is a candidate for therapy. Our providers have discretion on who they can and can not treat, with a priority for your health. We do review the risk and benefits of all treatments with every individuals and will act in the best interest of your health and as a medical professional. At REGENX Health all patients who plan to receive testosterone replacement therapy are required to have one in-person medical evaluation with a REGENX Health provider in Texas. Currently a testosterone prescription or service is not provided in California by Dr. Stein.

REGENX Health operates by combining the cost of medications, online urology visits, medical supplies and labs into a low and cost effective monthly investment. We believe this formula makes us unique and provides men an easy and transparent monthly payment schedule without any hidden fees or costs. 

* For patients to qualify for 10 free tablets of Tadalafil 5mg at their initial visit, patient must be a candidate for therapy, have a diagnosis of erectile dysfunction as determined by a Urologist at REGENX Health, and have no contraindicating medical conditions that would prevent the use of the medication. Physician discretion is advised.  

All current prescription and services are provided online by Dr. Marshall Stein 

7777 S.W. Frwy 

Houston,Tx 77074

OTHER WEBSITES

 

The Website may contain links to other websites for your use or reference.  These other websites are not be under the control of Regenx Health.  You acknowledge by use of the Website that Regenx Health is not responsible for any information provided on other websites. Regenx Health does not endorse any products or services provided on other websites and is not responsible for them.  Other websites are linked only as a convenience. Use of other websites which may be linked on regenxhealth.com  is at your own risk.  Regenx Health is not liable for their content, or for any loss caused by reliance on information or use of products or services obtain from other websites. 

 

The Terms and Conditions as updated from time to time will remain in full force and effect as long as you continue to access or use the Website.   Your permission to use the Website is contingent on agreement to these Terms and Conditions and any violation invalidates this permission.  Regenx Health may in its discretion maintain or destroy materials posted to the Website by you, and any communications related to your use of the Website.  Use of the Website constitutes an agreement to the continued applicability of the following even after your use terminates:

 

  1. Warranty Disclaimer;

  2. Arbitration for Dispute Resolution;

  3. Venue in Harris County; and

  4. Limitation of Liability

 

WARRANTY DISCLAIMER

 

SERVICES WHICH THE PROVIDERS MAY RENDER ARE ON AN “AS IS WHERE IS” BASIS AND MAY NOT ALWAYS BE AVAILABLE IN A TIMELY MANNER OR AT ALL.  YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK.   REGENX AND THE PROVIDERS AND THEIR  OFFICERS, MANAGERS, CONTRACTORS, EMPLOYEES, AND AGENTS (COLLECTIVELY “AFFILIATED PERSONS”) MAKE NO REPRESENTATIONS TO YOU AND DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES WITH RESPECT TO THE WEBSITE AND RELATED SERVICES INCLUDING, BUT NOT LIMITED TO, ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, FUNCTIONALITY, RELIABILITY, QUIET ENJOYMENT, ACCURACY OF DATA, SECURITY OR VIRUS SAFETY, OR SPEED OF DELIVERY.  YOU MUST EVALUATE THE COMPLETENESS, TIMELINESS, OR USEFULNESS OF YOUR INTERACTIONS WITH THE WEBSITE AND THE PROVIDERS FOR YOUR OWN PURPOSES IN COORDINATION WITH YOUR PCP. REGENX DOES NOT WARRANT THAT THE SITES WILL NOT BE CORRUPTED, DELAYED OR INTERRUPTED ALTOGETHER. YOU ARE SOLELY RESPONSIBLE FOR ANY COMPUTER DAMAGE OR LOSS OF DATA DUE TO YOUR USE OF THE WEBSITE.

 

ARBITRATION, CHOICE OF LAW AND VENUE

 

YOU AGREE TO RESOLVE ALL DISPUTES BETWEEN YOU AND REGENX THROUGH BINDING ARBITRATION, AND NOT TO PRECIPITATE OR PARTICIPATE IN ANY CLASS ACTIONS OR JOINT CLAIMS.  YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS.  THE LAWS OF THE STATE OF TEXAS WILL BE APPLICABLE TO ANY DISPUTE REGARDLES OF ANY PRINCIPLES OF CHOICE OF LAW THAT MAY BE APPLICABLE. 

 

ANY DISPUTE ARISING UNDER OR RELATING IN ANY WAY TO THESE TERMS AND CONDITIONS WILL BE RESOLVED BY FINAL AND BINDING ARBITRATION.  VENUE FOR SUCH ACTION WILL BE EXCLUSIVELY IN HOUSTON, HARRIS COUNTY, TEXAS.  THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION SHALL APPLY. 

 

LIMITATION OF LIABILITY

 

YOU ACKNOWLEDGE BY AGREEMENT BELOW AND USE OF THE WEBSITE THAT REGENX, ITS AFFILIATED PERSONS AND PROVIDERS SHALL NOT BE LIABLE TO YOU OR TO ANYONE CLAIMING THROUGH YOU FOR ANY CLAIMS, LIABILITIES, INJURIES OR DAMAGES WHATSOEVER AT LAW OR IN EQUITY, FOR ITS OR THEIR ALLEGED NEGLIGENCE OR OTHER TORT, CONTRACT OR WARRANTY, STRICT LIABILITY.   THIS LIMITATION APPLIES TO INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES WHICH MIGHT BE IMPOSED IN ADDITION TO ANY DIRECT DAMAGES IN CONNECTION WITH ANY USE OF (OR FAILURE TO USE) THE WEBSITE OR ANY SERVICES PROVIDED THROUGH IT.  SHOULD APPLICABLE LAW APPLY TO RENDER THE FULL EXTENT OF THIS LIMITATION OF LIABILITIES INEFFECTIVE, THE EXTENT OF REGENX’S AND PROVIDERS’ AND AFFILIATED PERSONS’ LIABILITY WILL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW.

 

INDEMNIFICATION

 

You agree to indemnify, defend, and hold harmless Regenx Health, Providers and Affiliated Persons of each for their damages, settlements, reasonable attorneys’ fees, litigation expenses, and accounting fees, relating to or arising from, your use of the Website in an unauthorized manner, and for any fraud, illegal activity, or any breach of these Terms and Conditions by you or anyone in concert with you.

 

SEVERABILITY

 

To the extent any part of these Terms and Conditions shall be considered inapplicable or invalid by any arbitration panel or court of law, the remainder of the Terms and Conditions shall be given full effect and the inapplicable provision shall be severed from these Terms and Conditions.

 

WAIVER

 

A failure by Regenx Health to discover or take action for any violation by you of a provision under these Terms and Conditions shall not constitute a waiver of such right or provision.  No action or inaction by Regenx Health regarding the Terms and Conditions or any other right it may acquire shall be construed as a waiver or continuing waiver of its rights.

ASSIGNMENT

 

These Terms and Conditions and use of the Website are personal to you.  As such they may not be assigned in any way for any purpose.  This includes for any potential claim or class action.

PHARMACY SERVICES

 

If you are prescribed a drug or treatment through a Provider, you give Regenx Health consent to disclose your information to associated pharmacies.  This may include medical records and personal information.

Dispensing Pharmacy Locations and numbers:

Pure

(832)740-4026

8973 Interchange Dr, Houston, TX 77054

Olympia

(407) 673-2222

6700 Conroy Rd # 155, Orlando, FL 32835

PAYMENT

 

You agree to pay fees due to Regenx Health and/or Providers for services rendered.  Recurring or monthly services will be charged, and you herein consent to pay, by recurrent billing under the method of payment last used by you.  The request to pay for services by you authorizes us, Providers, or our third-party payment processors to charge the amount due.  Any Provider or pharmacy charges not made payable through the Regenx Health are not included in the payments collected by Regenx Health and you may be separately charged by the applicable health care provider for such services.  Regenx Health and Providers have no obligation to provide or facilitate any health care services or pharmacy services unless and until full payment has been received.

 

INSURANCE AND MEDICARE AND MEDICAID

 

Regenx Health is not contracted with insurance companies, Medicare or Medicaid. You understand that all services rendered by Providers are not payable under any applicable health insurance policy. Regenx Health will no aid or attempt on your behalf to reimbursement or coverage for any services or products.  Federal and state health care programs do not pay for services rendered through the Website.  By agreeing to use the Website, you acknowledge and agree that: (1) you will pay Regenx Health and or associated Providers directly for any services and products provided to you, and (2) neither Regenx Health and Providers will not bill any federal or state health care program on your behalf.

 

By viewing this website, you acknowledge that you have read and understand the informed consent, privacy policy and Terms and Conditions and agree to abide by the terms stated therein.  IN EXCHANGE FOR THE USE THIS SITE, YOU ACKNOWLEDGE AND AGREE THAT THE POLICIES REQUIRE THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.  IN ADDITION, YOU HAVE ACCESSED OR ARE FAMILIAR WITH THE PATIENTS BILL OF RIGHTS.

Regenx Health, LLC

Houston, Texas 77236

Attn.: Support

Toll Free Phone:  1.888.6.REGENX (734369)

Email: support@regenxhealth.com

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